General Terms and Conditions
1 Scope of application
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.
2 Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Laurence Martin Friedrich Büttner.
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you submit a binding offer for the products contained in the shopping cart. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent. We accept your offer within two days by issuing a declaration of acceptance in a separate e-mail or, if applicable, by carrying out the payment transaction through our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see under "Payment"). The relevant alternative for you depends on which of the events listed occurs first.
3. contract language, contract text storage
The language(s) available for the conclusion of the contract: German
We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.
4. terms of delivery
4.1 Shipping costs
Standard shipping within Germany is free of shipping costs from an order value of 100 euros. Individual shipping costs apply for shipping outside Germany.
4.2 Delivery options
We ship the products to the delivery address specified in the order process.
We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
5 Right of withdrawal and refunds
You have the right to cancel the purchase contract within 14 days of receipt of the goods by you or a third party named by you (not the shipping service provider). Any return costs incurred are to be borne by you. For an easy handling of the return and refund, please contact our support under the menu item Help. Refunds will be made up to ten working days after receipt of the goods to the payment method used at the time of purchase.
6. payment
The following payment methods are available in our store.
We accept Apple Pay and Google Pay as payment methods. Apple Pay allows you to pay securely and easily with your iPhone, iPad, Apple Watch or Mac. Google Pay offers a convenient and secure payment option with your Android device. Both services offer a high level of protection for your payment information. There are no additional fees on our part, but fees from your card provider may apply. Refunds for purchases made through these services will be made in accordance with our refund policy.
Credit card During the order process, you will enter your credit card details.
Your card will be charged immediately after placing the order.
SEPA direct debit procedure When you place your order, you issue us with a SEPA direct debit mandate. We will inform you of the date of the account debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and December 24 and 31 of each year.
PayPal In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction.
The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process.
PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; further modalities are offered individually payment methods offered by PayPal affect your legal relationship with PayPal. Further information on this can be found in your PayPal account.
7 Warranty and guarantees
7.1 Warranty for defects
The statutory liability for defects applies.
7.2 Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
8 Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here.
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
Translated with DeepL.com (free version)